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Meet our Staff

The dedicated and hard-working staff members at Cincinnati Time Systems consists of experienced technicians, account services professionals, and office staff who always are here to serve you in regards to your questions, purchases, training and support for Time & Attendance, Parking, Access Control and Video Surveillance Services and Products.

Mark Dykstra

The Company Owner, Mark Dykstra

Mark Dykstra, owner and president of Cincinnati Time Systems, has over 25 years of experience in the business. In 1991, Mark joined Cincinnati Time Recorder, selling time systems and helping manage the office. In 1993, when Amano and Cincinnati merged, he purchased the Michigan location and changed the name to Cincinnati Time Systems.

In addition to creating a successful company that has served thousands of companies throughout the years, Mark has helped Cincinnati Time Systems become named as Amano’s top dealer in the country for three years in a row, and later, as a top dealer in the country for the past three years. “It’s always fun to do something that you’re good at. As a company, we have been doing well and growing, so we’re having fun,” says Mark, who believes in Cincinnati Time Systems’ high value to customers, award-winning customer service, and wide range of products. “We offer high-quality products at competitive prices for everyone from the small guy to the big buy.”

Our Factory-Certified Technicians

Our highly-experienced and capable technicians have more than 150 years of total experience, ranging from 10 years to 35-years each. As every product manufacturer we represent has its own qualifications and requirements to install and service their equipment, our technicians are factory-certified in every product we offer.

The technicians of Cincinnati Time Systems include electrical engineers with vast technical expertise, certified locksmiths, and a variety of Microsoft-certified technicians.





John Bates


John Conner

Account Services Professionals

Our account services professionals are appreciated for their deep industry expertise and warm and friendly demeanor. Extensive knowledge of products, services and the ability to integrate the various offerings results from their average of 15 years of experience. One account services professional is an electrical engineer, and each can determine what you seek, and suggest products and services to best serve your needs.

In non-technical terms, you will understand some very technical services and products, as they guide you forward. Our credibility is shown through the thousands of referrals and customers we have received through the years.




Office staff

At Cincinnati Time Systems, we are the perfect combination of high tech software and traditional customer service advocates. We will answer the phone when you call, rather than placing you in a computer generated menu. We sell high quality products that are on the cutting-edge of technology, without sacrificing our traditional values.

Our customer-focused office staff always will helpfully guide you to the person who best will help you, whether it is a technician, account services professional, or even company owner Mark Dykstra. We’re here to answer and handle all of your questions.

We invite you to contact Cincinnati Time Systems, and we look forward to working with you.



Mary Ann